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Customer Service
Our Guarantee
We offer a 100% guarantee. If you are not happy with your product, send it back to us within 30 days of the date of purchase, in the original packaging and we will replace it for you!
Sales Support
- We keep stock on hand so you can minimise lost production time - product normally supplied within 24 hours
- The longevity of our products ensures longer up-time for your equipment and fewer interruptions to productivity
- We offer exceptional levels of support to our clients and you’ll deal with the same person from enquiry to supply
Recycling
We encourage both recycling and reclaiming programs for all our lamps.
Ultraviolet curing lamps contain mercury that is considered a hazardous waste. Do not discard these lamps in the trash. Cosmo Ultraviolet offer a free disposal service. Just pack up used lamps and return to our warehouse.
This service is offered without cost to insure that any lamps that Cosmo Ultraviolet supplies are not incinerated or disposed of improperly.
Contact us to take advantage of our no charge lamp recycling program. Alternatively contact your local hazardous waste management authority for proper recycling / disposal instructions.